The single point of contact is an institution under the EU Services Directive. The aim of the EU Services Directive is to promote cross-border provision of services and to reduce bureaucratic obstacles and intergovernmental barriers.
The single point of contact is an online service for service providers and specialists from Germany and abroad. It will provide you with support for all relevant procedures and formalities for the commencement of a service activity or for the recognition of your foreign professional qualifications (EU professional Qualifications Directive). By using the single point of contact you receive bundled service from a single source and you save yourself the aisle to the various authorities. You can submit your applications from anywhere via our electronic application System "ticket system" at any time. This reduces the bureaucratic burden on you.
In NRW, the services of the single point of contact are free for you. Therefore, even if you make your request through the single point of contact, you only have to pay the fees payable by the competent authorities.