The EA NRW supports empirical research in the service sector

Thursday, 06. Jul 2017

A student needs support for their thesis within the framework of a master's program at the University of Wuppertal. The theme is: emotions and errors during the work and their consequences.

The questionnaire is designed for occupations in the service sector with customer contact. All instructions and explanations, see the survey. This will take 10 minutes and can be found at the following link: